Welcome to Repair My Appliance (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://repairmyappliance.in, contact us, or book a service.

By using our website, WhatsApp chat, or submitting your details through any booking form, you agree to the terms of this Privacy Policy.

🔹 1. Information We Collect

We may collect the following types of information from you:

Personal Information:

Full Name
Phone Number / WhatsApp Number
Email Address
Address and Landmark
Appliance Type, Brand, and Model
Problem Description
Preferred Date & Time for service

Technical Information:

IP address, browser type, and device details
How you use our website (collected through analytics tools)

We do not collect payment card or banking details on our site.

🔹 2. How We Use the Information

We use the information we collect to:

Process and confirm your service booking
Contact you via phone, email, or WhatsApp for appointment confirmation or updates
Assign your request to a verified technician
Send booking-related notifications
Improve our website, response speed, and customer experience
Maintain internal records for service and warranty follow-up

We never sell, rent, or trade your personal data to anyone for marketing purposes.

🔹 3. Information Sharing

We may share your information only with:

Our verified service technicians for the purpose of completing your booking
Trusted third-party service providers (e.g., email or hosting platforms like WordPress, WhatsApp API, etc.) to enable communication and secure data handling
Legal authorities if required by applicable law

All technicians and partners are bound by confidentiality and data protection obligations.

🔹 4. Data Security

We take appropriate security measures to protect your information.
Our website uses SSL encryption (HTTPS) to ensure secure transmission of data.

However, no online system is completely secure, and while we take all reasonable precautions, we cannot guarantee absolute data security.

🔹 5. Cookies

Our website may use cookies or similar technologies for analytics and performance optimization.
Cookies help us understand visitor behavior and improve usability.
You can disable cookies anytime in your browser settings.

🔹 6. Your Rights

You can request to:

Access, correct, or delete your personal information
Withdraw consent for processing your data

To do so, contact us anytime at info@repairmyappliance.in.

🔹 7. External Links

Our website may include links to external services (e.g., WhatsApp, social media, payment links).
We are not responsible for the privacy policies or content of those external websites.

🔹 8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page with the revised “Last Updated” date.

🔹 9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Repair My Appliance
📍 10th Cross, Manjunath Nagar, Magadi Road, Bangalore – 560023
📞 +91 6363773969
📧 info@repairmyappliance.in
🌐 https://repairmyappliance.in